Our researches and analysis on Customer Relationship Management
InterviewsInterviews,
Interviews,
Finance has failed because of its self-referential world where people are merely trading existing assets, rather than creating new assets. And regulation…
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Interviews,
Finance has failed because of its self-referential world where people are merely trading existing assets, rather than creating new assets. And regulation…
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Interviews,
Chris Skinner, founder of the Financial Services Club in Europe, and writer of Value Web and The Digital Bank, mouths the words banks fear the most: think…
Co-published videoco-published video,
Co-published video,
Bank of Beijing was awarded the Compliance Risk Technology Implementation of the Award in China during The Asian Banker Risk Management Awards Programme…
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Interviews,
Chris Skinner, founder of the Financial Services Club in Europe, and writer of Value Web and The Digital Bank, identifies technology-led change as the…
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Interviews,
Author and economist John Kay says banking and finance is about four things: payments, wealth management, capital allocation, and risk mitigation. Among…
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Interviews,
SC Lowy, independent fixed income specialist, goes head-to-head with the bulge bracket sans the multiple layers and strict regulation as experienced by…
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Interviews,
Kiatchai Sophastienphong, Thailand’s vice minister of finance, talks about his immediate national economic priorities under the new government, which include…
Research NoteResearch Note,
Research Note,
Innovations emerging from East and West African banking hubs are enabling the sector to take a lead in reaching Africa’s unbanked population but much remains…