Our researches and analysis on Technology & Operations
John Donovan, regional vice president of ForgeRock, an identity platform provider, shares how the company helps banks and various institutions…
InterviewsInterviews,
Interviews,
Mary Huen, Standard Chartered Bank’s chief executive officer for Hong Kong, discusses the bank's transformation journey and how it…
Research NoteResearch Note,
Research Note,
As retail banks look at how to deliver an even better customer experience, while also bringing down expenses and improving efficiency,…
Research NoteResearch Note,
Research Note,
Banks are looking at "smarter" chatbots to deliver better customer experience, while also bringing down expenses and improving efficiency.
Melvin Ooi, country manager of Alipay for Singapore, Sri Lanka and Maldives, and Jed Huang, founder and director of CC Financial Services,…
News AnalysisNews Analysis,
News Analysis,
Bitcoin took the finance services community by storm when it reached its highest price. However, as regulators set up rules on digital…
TAB RadioFinanceTAB RadioFinance,
TAB RadioFinance,
Eugene Danilkis, chief executive officer of Mambu, talks about the evolution of banking technology and how the company manages the…
InterviewsInterviews,
Interviews,
Kevin Rolfe, head of technology cluster at Barclays Africa Group, speaks on how the banking industry needs to think beyond telemetric…
Research NoteResearch Note,
Research Note,
Economies of scale, profitability, and developing a comprehensive service proposition remain major challenges in Vietnam’s growing…