For his outstanding leadership and strategic vision that led the bank to transform towards a smart retail bank and improve core competitive advantages in products and technology, Xie Yonglin, Chairman of Ping An Bank wins the CEO Leadership Achievement Award for China and Asia Pacific in 2019 and Ping An Bank is the Best Managed Bank in China and Asia Pacific.

He was appointed Chairman of the bank in December 2016 when the banking industry was facing challenges in sustaining profit growth and managing non-performing loans. In the midst of these difficulties, he developed and implemented the strategy to transform the bank. He leveraged on technology to reinvent the bank as part of the goal to become the leading intelligent retail and wholesale banking institution in the country.

He adjusted the structure of the bank to streamline administration, and reorganise the segments according to business strategy. He put great emphasis on technology innovation and application and led the bank to invest heavily in technology. The bank has recruited a large number of technical experts from leading Internet technology companies to push forward the co-working of technology talents and financial talents. In 2018, the IT capital expenditure was up by 82% year on year, and the number of technology staff increased by over 44%.

Retail banking business has successfully become a major driving force for revenue growth of the bank after two years’ transformation and development. The proportion of retail revenue and loans has exceeded 50% of the whole bank. The number of retail customers increased by 20% in 2018, among which wealth management customers increased by 30%. The number of credit card in circulation and the number of monthly active customers of its mobile banking app was up by 34.4% and 74.6%, respectively.

The bank has made remarkable improvements in asset quality. And he led the bank to strengthen the support to private enterprises and SM...

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