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CEOs: "Helping small businesses and enabling digital transactions key priorities amid pandemic"
In this CEO Perspectives series, we ask CEOs and chairmen of a number of banks around the world for their comments and opinions on how their institutions and the region they are in are affected by and responding to the COVID-19 pandemic. They share their personal assessment of how this crisis will play out, the outlook for their region's banking industry, their bank's readiness and first line responses to the crisis for both customers and staff, as well as how the crisis will change their bank and the industry in the long term. Here is an overview of what they said:

May 04, 2020 | -

Wick Veloso, President and CEO, Philippine National Bank

"The pandemic is changing consumer behaviour. To succeed in the so-called new normal, what matters is our ability to arm our teams with available technologies and logistical support."

Wick Veloso, President and CEO of Philippine National Bank, said that public spending paired with government aid will help the economy recover.

Veloso also shared how banks' past investments in digital technology allowed them to remain operational amid lockdowns and emphasised how digital will even be more important moving forward. Read More

"The bank and the entire sector will emerge from this crisis with a new normal, thus it is essential for the sector to revisit operating models to remain sustainable."

Jonathan Alles, Managing Director and CEO of Hatton National Bank, contextualises the effect of the pandemic in Sri Lanka and talks about the role global factors will play in the country's re...

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