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Articles and opinions by Richard Hartung

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Highlights from Money 20/20 Asia – New models for the bank of the future
Date: Mar 16, 2018   |   Author: Richard Hartung | Round Up
Money 20/20 Asia wrapped up on 15 March with speakers focusing on how banks can retain a competitive advantage over the coming years, opportunities to leverage innovation better, and new models for growth.
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Highlights from Money 20/20 Asia – Technologies that are changing financial services
Date: Mar 15, 2018   |   Author: Richard Hartung | Round Up
The second day of Money 20/20 in Singapore focused on themes including artificial intelligence and alternative models for lending
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Highlights from Money 20/20 Asia – Building the new financial services
Date: Mar 14, 2018   |   Author: Richard Hartung | Round Up
For the first time ever, Money 20/20 came to Asia on March 13th, and speakers from around the world shared their insights on how to build the power of financial services.
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Data and digital are the new success factors in wealth management
Date: Mar 06, 2018   |   Author: Richard Hartung | Research Note
Long a bastion of personalised service by relationship managers, the wealth management sector is undergoing a transformation as clients demand better service and as digital delivery enables new models. Wealth management firms need to combine “high-tech” with “high-touch” to stay ahead.
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Thanachart’s innovation builds higher auto loan profits in Thailand
Date: Feb 12, 2018   |   Author: Richard Hartung | Case Study
While the automobile loan market in Thailand is highly competitive, Thanachart Bank has taken nearly one-third of the market. Other banks are seeking growth, though, with Krungsri Bank targeting a 25% market share by the end of 2017.
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Fidor Bank's Kröner: "Interacting socially is at the heart of our DNA"
Date: Dec 14, 2017   |   Author: Richard Hartung | Interviews
Matthias Kröner, founder and chief executive officer of Fidor Bank, shares its plans for growth in Asia as the bank enters Singapore, after building a successful business in Europe
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Singapore goes more digital through NETS QR code
Date: Dec 13, 2017   |   Author: Richard Hartung | Round Up
Network for Electronic Transfers (Singapore) (NETS) looks to “take out as much cash as possible” as the company partners with seven banks in the country in launching a unified digital payment platform for NETS Quick Response (QR) code payments.
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BNY Mellon’s Brown: “We force our teams to think we need collaboration”
Date: Nov 25, 2017   |   Author: Richard Hartung | Interviews
Hans Brown, head of client technology solutions - Asia Pacific, BNY Mellon, talks about the bank’s approach on innovation and how its newest Singapore lab helps solve real institutional problems

Our Methodology
The following sections outline our proprietary methodology, which subscribers can use as a guide to understand the various research notes and analysis.
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