As retail banks look at how to deliver an even better customer experience, while also bringing down expenses and improving efficiency, chatbots are becoming…
Our researches and analysis on Datafiles
Melvin Ooi, country manager of Alipay for Singapore, Sri Lanka and Maldives, and Jed Huang, founder and director of CC Financial Services, describe their…
Bitcoin took the finance services community by storm when it reached its highest price. However, as regulators set up rules on digital currencies, its…
Eugene Danilkis, chief executive officer of Mambu, talks about the evolution of banking technology and how the company manages the expectations of the…
Kevin Rolfe, head of technology cluster at Barclays Africa Group, speaks on how the banking industry needs to think beyond telemetric type data concepts…
Economies of scale, profitability, and developing a comprehensive service proposition remain major challenges in Vietnam’s growing retail banking industry.…
Ciko Thomas, who runs retail banking at Nedbank, talks about how the move towards digital, combined with prudent asset growth and strong cost management,…
Many Australian banks have shown disinterest towards anti-money laundering and counter-terrorism laws, compounded by the Australian Transaction Reports…
Robo-advisors claim to bring the world of wealth management to the masses – investment opportunities that were once only enjoyed exclusively by the wealthy.…