- UOB demonstrated a solid performance in a highly competitive market
- The bank has created partnership ecosystems, invested in digital transformation, and used advanced data analytics to build an omni-channel customer engagement model
- As COVID-19 impacts lives, the bank has proactively provided precautionary and relief measures to its retail customers
Singapore, 29 June 2020 — United Overseas Bank (UOB) received the Best Retail Bank in Singapore at The Asian Banker International Excellence in Retail Financial Awards 2020.
UOB demonstrated a solid performance in a highly competitive market
UOB’s consumer banking business generated double-digit income growth in 2019, which drove an increase in its contribution to the Bank’s total revenue. Overall, the Bank’s retail business also saw improvements in profitability with increased return on equity and prudent management of costs.
Through UOB’s continued focus of creating financial solutions that are essential to the lifestyles and life stages of consumers and enhancing the omni-channel experience for its customers, the Bank maintained its significant market share in Singapore’s highly competitive market.
UOB has created partnership ecosystems, invested in digital transformation, and used advanced data analytics to build an omni-...
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