- Launched mobile application that offers seamless digital experience.
- Introduced keyboard banking, mobile ATM withdrawal and other convenience enhancing features.
- Recorded significant growth in mobile active clients.
Singapore, 29 June 2020 — Standard Chartered Bank (HK) received thd Best Frictionless Customer Relationship Management at The Asian Banker International Excellence in Retail Financial Awards 2020.
Launched mobile application that offers seamless digital experience
Standard Chartered Bank (HK) enhanced their digital features in their mobile application. Since the launch, the bank continues to provide enriched customer experiences and enhance existing features in order to offer a seamless digital experience to their customers. In addition, the bank focuses to deliver seamless omni-channel services across digital and staff-assisted touch points, and customers can choose to seek assistance and interact with our relationship managers and agents seamlessly from the SC Mobile app. With the enhanced digital functions and new servicing tools on the mobile applica...
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