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Our researches and analysis on bankswelike
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How a fintech outgrew banks in the mobile wallet market in Vietnam
Date: May 11, 2017   |   Author: Research | Research Note
MoMo grew into the largest mobile wallet provider in Vietnam by offering a better user experience and forging early partnerships with incumbent players.
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Emirates NBD: New mobile services enhance customer ease and experience
Date: Mar 02, 2017   |   Author: Amandeep Ahuja | Research Note
Emirates NBD’s efforts towards digitisation have enabled customers to bank with more ease through new account propositions. From Shake n’ Save to Fitness and other new mobile based applications, the bank is putting itself at the forefront of digital services.
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DBS – Preparing for a digital future
Date: Jan 27, 2017   |   Author: Research | Research Note
DBS Group’s retail and wealth business has been accelerating income generation since 2013. However, the bank continues to face an uphill struggle with some of its overseas retail markets.
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Jibun Bank thrives without a branch network
Date: Jul 28, 2016   |   Author: Research | Case Study
Bank of Tokyo-Mitsubishi UFJ and local telco, KDDI, joined forces to create Jibun Bank, a mobile-only bank that has become the largest and most profitable mobile bank in Japan.
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Maybank, Malaysia: In search of efficiency
Date: Dec 21, 2015   |   Author: Clement Hu | Case Study
In an atmosphere of intense competition, sputtering economy, and ambitious regional expansion, Maybank is banking on a strategy to improve efficiency across the organisation.
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Striving for enhanced customer service and customer satisfaction
Date: Dec 18, 2015   |   Author: Farrah Brake | Co-published
Bank Muscat’s new phone banking platform with enhanced functionalities and customer recognition has brought about better customer service and satisfaction. The project won the award for “Best Self Service Banking Project in the Middle East” in The Asian Banker Technology Implementation Awards 2015.
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Calm before the storm
Date: Oct 30, 2015   |   Author: Wendy Weng | Research Note
Banks across the region continued to grow in 2014 but with headwinds in the horizon, conditions are expected to worsen
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Banking sector in good condition
Date: Oct 29, 2015   |   Author: Wendy Weng | Research Note
Despite considerable variations within the Middle East and Africa, the banking sector as a whole achieved good financial performance in 2014



Our Methodology
The following sections outline our proprietary methodology, which subscribers can use as a guide to understand the various research notes and analysis.
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