Our researches and analysis on bankswelike
DBS – Preparing for a digital future
DBS Group’s retail and wealth business has been accelerating income generation since 2013. However, the bank continues to face an uphill struggle with some of its overseas retail markets.
Jibun Bank thrives without a branch network
Bank of Tokyo-Mitsubishi UFJ and local telco, KDDI, joined forces to create Jibun Bank, a mobile-only bank that has become the largest and most profitable mobile bank in Japan.
Maybank, Malaysia: In search of efficiency
In an atmosphere of intense competition, sputtering economy, and ambitious regional expansion, Maybank is banking on a strategy to improve efficiency across the organisation.
Striving for enhanced customer service and customer satisfaction
Bank Muscat’s new phone banking platform with enhanced functionalities and customer recognition has brought about better customer service and satisfaction. The project won the award for “Best Self Service Banking Project in the Middle East” in The Asian Banker Technology Implementation Awards 2015.
Calm before the storm
Banks across the region continued to grow in 2014 but with headwinds in the horizon, conditions are expected to worsen
Banking sector in good condition
Despite considerable variations within the Middle East and Africa, the banking sector as a whole achieved good financial performance in 2014
The following sections outline our proprietary methodology, which subscribers can use as a guide to understand the various research notes and analysis.
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