Our researches and analysis on Perspectives
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Arvind Vohra, country head of retail branch banking at HDFC Bank explained how the bank’s service-first culture and analytics-led value proposition is…
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K PLUS grew its user base by 17% from 17.3 million to 19.7 million between 2021 and 2022, with financial transactions growing 41% in comparison to 2021,…
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Studying how Asian families manage wealth from one generation to the next has led advisors to enhance how they work with high-net-worth families
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With the entry of new digital players, incumbents face a critical challenge—ageing legacy technology and the increasing technical debts they carry. In…
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Banks strengthen digital banking capabilities by enhancing the user interface and user experience design, automation and digitalisation
A veteran of the credit card industry, Piyapan joined TTB as president to lead its retail banking business and plans to make TTB one of the top four in…
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The failure of Silicon Valley, Silvergate and Signature banks was caused by asset-liability mismatches, interest rate hikes and insufficient diversification,…
Fintech adoption rates have been steadily increasing and recent research found that 75% of people surveyed had used a fintech money transfer or payments…
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Smart Banking 3.0 addresses financial pain points such as higher entrance threshold, lengthy procedures, and expensive borrowing felt by underserved segments…