Arvind Vohra, country head of retail branch banking at HDFC Bank explained how the bank’s service-first culture and analytics-led value proposition is…
Our researches and analysis on Perspectives
K PLUS grew its user base by 17% from 17.3 million to 19.7 million between 2021 and 2022, with financial transactions growing 41% in comparison to 2021,…
Studying how Asian families manage wealth from one generation to the next has led advisors to enhance how they work with high-net-worth families
With the entry of new digital players, incumbents face a critical challenge—ageing legacy technology and the increasing technical debts they carry. In…
Banks strengthen digital banking capabilities by enhancing the user interface and user experience design, automation and digitalisation
A veteran of the credit card industry, Piyapan joined TTB as president to lead its retail banking business and plans to make TTB one of the top four in…
The failure of Silicon Valley, Silvergate and Signature banks was caused by asset-liability mismatches, interest rate hikes and insufficient diversification,…
Fintech adoption rates have been steadily increasing and recent research found that 75% of people surveyed had used a fintech money transfer or payments…
Smart Banking 3.0 addresses financial pain points such as higher entrance threshold, lengthy procedures, and expensive borrowing felt by underserved segments…